What information we may collect?
We may collect various types of identifiable information depending on your service requirements. Your personally identifiable may include your name, contact number, credit card information, email, and mailing address, location and other details of your personal or business profile. Lougel collects such information when the users voluntarily submit their information through registration process, order forms, emails, live chats, or telephonic conversations with the customer support.
Lougel also collects certain non-identifiable information pertaining to your device information, settings and preferences, and browsing behavior on the Service. This type of information may include your device type, hardware configuration, IP address, browser type, referral URL, and other details or metadata related to your use of the Services. Non-identifiable information is mainly collected using automated tools such as cookies that help Lougel to identify you and deliver its services. Cookies are small text files that are sent to the browser and stored on your hard disc.
If you don’t want to share your non-identifiable information, you can change the configuration of your web browser to reject Lougel’s or other third party cookies.
How do we use your information?
Lougel will use your personal information solely for the purpose it has been collected. We mainly use your personal information for provisioning the services, providing ongoing customer support, and improving your experience on the Services. We may send periodic emails to keep you informed regarding new features, important service changes, technical issues updates and news, and exclusive offers from our collaborating partners. If you don’t want to receive such emails, you can unsubscribe from our newsletter service by following the link at the bottom if such emails or replying with Unsubscribe as the subject line of your reply. We may also send some SMS notifications regarding the Services.
Besides providing a more rewarding experience, we may use your personal information for resolving ownership issues or enforcing your agreement with Lougel.
Do we disclose your information to third parties?
Your personal information is the most valuable asset we have and therefore, your personal information remains strictly confidential. However, we share some of your personal information with our collaborating partners, service providers, and other third parties when such sharing or disclosure is required for providing the requested services. For example, we may share or disclose your credit card information with payment processors, payment gateways, or credit screening services for payment confirmation and authentication of the transaction. Similarly, your personal or business information may be shared with the SSL certificate provider in order to provide encryption services and certification. As per domain name registration regulations, some of your personal information will be made available in the public WHOIS searches. Please acknowledge that third party services are governed by the terms and policies of the respective service providers. Lougel doesn’t have any control over the Privacy Policies of such third parties and shall not be liable for any subsequent violation of your privacy rights by them.
Lougel reserves a right to disclose your personal information to prevent fraud/illegal activities or when required by law. If our business is transferred to new owner, your personal information may be transferred as part of the company’s assets.
How we prevent misuse, abuse, loss, or alteration of your information?
Lougel will never compromise on the security of your personal information. We have implemented industry standard security measures such as data encryption, limited access to sensitive information, password protected access to your personal information and encrypted transfer of data from the website. We will never hesitate in implementing any feasible security procedures or protocols to safeguard your privacy and security on the website.
However, the services over the Internet are subject to some inherent security risks. We cannot guarantee absolute security of your personal information. You have to bear some risks involving security and privacy limitations over the Internet that are beyond the control of Lougel. By accessing this website and using the Services you consent to bear all the security, integrity and privacy risks related to the Services being offered on this website.
If you have any questions or concerns regarding your privacy on this website, please write to firstname.lastname@example.org.